DELIVERY AND SHIPPING

Thank you for shopping on this website. This shipping policy applies to all orders shipped within the United States.

I. Shipping Area

We currently only support shipping to all states within the United States (including Alaska and Hawaii). International shipping or addresses outside the United States are not currently supported.

II. Logistics Partners

To ensure safe and timely delivery of your orders, we partner with the following major logistics carriers:

United States Postal Service (USPS)

United States Parcel Service (UPS)

FedEx Corporation (FedEx)

The specific carrier will be automatically selected by the system based on the order address, shipping method, and warehousing availability.

III. Processing Time

All orders are typically processed and shipped within 1-3 business days (excluding weekends and U.S. public holidays). Processing times may be slightly longer during promotional events or peak seasons.

IV. Delivery Time

Standard Delivery: Approximately 3–7 business days

The actual delivery time depends on your delivery address and the actual shipping availability of the logistics carrier.

V. Shipping Costs

Shipping costs vary depending on the total order amount, shipping method, and delivery address. Specific costs will be displayed at checkout and require customer confirmation.

VI. Order Tracking

After your order is shipped, you will receive a tracking number via email. You can check the delivery status in real-time through the corresponding carrier’s website.

VII. Delivery Issues

We will do our best to assist in resolving the following situations:

Incorrect or incomplete address leading to delivery failure;

Package delay, loss, or damage;

Undeliverable or returned packages.

Please note that any additional costs incurred due to an incorrect address provided by the user will be borne by the user.

VIII. Receipt and Responsibility

Once the order shows “Delivered,” delivery responsibility is considered fulfilled. If you have not received your package, please contact us promptly, and we will assist in communicating with the logistics company to investigate.

IX. Force Majeure

We are not directly responsible for delivery delays caused by weather, natural disasters, transportation interruptions, or other uncontrollable factors, but we will make every effort to provide support and updates.